Support

Contact us

Email hello@sogame.app. A real person reads every message, usually within a couple of days. If something looks wrong, tell us which phone you have and attach a screenshot if you can.

You can also send a note from inside the app: Settings > Send feedback.

I forgot my password

1. On the log-in screen, tap Forgot password?
2. Type the email address you signed up with.
3. We email you a code. Type the code and a new password.

No email? Check your spam or junk folder, and make sure it's the same address you signed up with.

How do I join my partner's duo?

Whoever creates the duo gets a 6-character invite code. The other person taps Join a duo and types it in. You can be in up to 5 duos.

When does the new game start?

At midnight in the time zone of whoever created the duo. Monday to Saturday each has its own game; Sunday is Settle-Up.

Why can't I see my partner's answers?

That's the game. Answers stay locked until you've both played. If they're taking their time, there's a Nudge button.

How do I delete my account?

In the app: Settings > Delete account. It asks twice, then deletes everything straight away. Can't get into the app? See Delete your account.